When a customer asks AI who to pick, is your company in the answer? Check by hand with our 5-question log, or let Nenn ask for you. Then keep checking every week.
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Visibility
Larkspur Cycles · 3 AI engines · United Kingdom · Last 7 days
| Question | AI engines | Mentioned |
|---|---|---|
| E-bike shops7 questions | 57.1% | |
| Best online e-bike shop in the UK?English · United Kingdom | 66.7% | |
| Where can I buy an e-bike with fast delivery?English · United Kingdom | 66.7% | |
| Which folding e-bike shop do you recommend?English · United Kingdom | 33.3% | |
| Good e-bike shop for commuters in London?English · United Kingdom | 66.7% | |
| Which e-bike shop offers a test ride?English · United Kingdom | 66.7% | |
| Cheap e-bike shop with good reviews?English · United Kingdom | 33.3% | |
| Where do I get an e-bike serviced fast?English · United Kingdom | 66.7% |
Mentioned in
Position
#2An AI visibility checker shows whether ChatGPT, Perplexity and Google AI Overviews name your company when customers ask. Nenn (nenn.io) runs this check for you every week.
By hand, you ask 5 customer questions in ChatGPT, Perplexity and Google AI Overviews. Then you log who is named.
Nenn is a tool from Hamburg. It asks the same questions from the country and language you pick.
A check shows which companies AI names for a question on one day. It does not show the exact answer every customer gets.
Memory, past chats and location change what each person sees. Google does not show an AI Overview for every search. Then you count it as not named.
Nobody controls AI answers. A checker shows the gaps, so you know which page to fix first.
Six things per answer. With fewer, next week's check has nothing to compare against.
Your company (Your company)Competitor
Who is a good physio for a running injury in Bristol?
Sources
Perplexity · 9 Nov 2026
Named or not is the headline. Your place says how close you are: third in a list of five is a different job from not named at all.
The names instead of you are your real rivals in AI. They are not always the ones you compete with in search.
What AI says about you shows wrong facts, like an old price or the wrong city. Those are often the fastest fix.
The sites show what AI read. If the same directory comes up again and again, a correct listing there can matter.
Engine and date make two rows comparable. Without them, a change could be the engine, the day or your own fix.
Ask 5 customer questions on 3 engines and fill one row per question. One pass gives you 15 answers to log.
Named or not, your place, who else, which links. If Google shows no AI Overview, write that down as well.
In Nenn: the names and the cited sites are counted for you.
Same questions, same window, same day of the week. Changes only mean something when the setup stays the same.
In Nenn: the same questions run every week, so the trend builds itself.
Invented companies in the Nenn app.
Asking while signed in. Your own chats and memory then shape the answer more than a customer's would.
Changing the words. 'Best physio in Bristol' and 'good physio near me' are two different questions for AI.
Skipping an engine. ChatGPT, Perplexity and Google AI Overviews often name different companies for the same question.
Keeping only yes or no. Without the full answer and the links, you cannot tell later why the result changed.
Judging one week. One check is a snapshot. In our runs, one question gave 9 different top-5 orders in 10 runs.
One question of each shape covers how customers really ask. Here is the sheet for an invented physio practice in Bristol.
| Question shape | Question (customer's words) | ChatGPT | Perplexity | Google AI Overviews | Named instead | Sites cited |
|---|---|---|---|---|---|---|
| Best | Who is a good physio for a running injury in Bristol? | N | Y, #3 | - | Ferncombe Physio Studio, Wrenfield Rehab | 2 directories, 1 clinic site |
| Price | How much is a physio session in Bristol? | N | N | - | Ferncombe Physio Studio | 1 directory, 1 clinic price page |
| Problem | My knee hurts after running. Who can help in Bristol? | N | Y, #2 | N | Wrenfield Rehab, Ferncombe Physio Studio | 2 clinic sites, 1 health site |
| Compare | Larkmoor Physio or Ferncombe Physio Studio for a sports injury? | Y | Y | - | Ferncombe Physio Studio | 2 review sites |
| Your name | Is Larkmoor Physio any good? | Y | Y | Y | None | Your site, 1 review site |
Keep the name question. In our runs we asked AI about 2 products by name. Other products came up in 17 of 20 answers. More in 5 reasons AI names a rival.
Best: who AI picks when a customer wants a short list. This is the question most customers start with.
Price: whether AI knows your prices, or quotes a rival's page instead.
Problem: whether AI links your service to the need, before the customer knows your name.
Compare: how AI weighs you against one named rival, head to head.
Your name: what AI says when someone already found you. Wrong facts show up here first.
It reads your website and writes the questions your customers might ask AI. You see both before any payment step. The answers come in the Nenn app when your trial starts.
You do not need an account to start. Your Nenn account is made after the payment step, when the 7-day trial begins.
Then Nenn asks your questions on ChatGPT, Perplexity and Google AI Overviews. First answers show in minutes, and one e-mail tells you when all are ready.
You can add or remove questions in the app at any time.
The method stays the same. Nenn takes over the parts that are slow to keep up by hand.
| Step | By hand | In Nenn |
|---|---|---|
| Questions | 5 you write yourself | Written from your website; 30, 100 or 250 per plan |
| Where it asks from | Your own browser and town | The country and language you pick |
| How often | When you find the time | Every week, plus Run now |
| What is kept | Your notes | The full answer, with date and engine |
| Names instead of you | Typed into a cell | Ranked list with counts |
| Next step | Your own guess | A task list sorted by the biggest gap, plus drafts you approve |
Visibility
Question: Who is the best electrician near me?
Sources
24 cited domains · 3 engines · Last 7 days
Invented companies in the Nenn app.
Because AI often searches the web while it writes the answer. What it finds that day shapes who it names.
75 of 115 runs gave a list answer.
In our runs, an OpenAI model with web search made 6.6 searches on average per list answer.
In 72 of 75 list runs, the first search already named a brand that ended up in the answer.
565 searches in total, 258 of them searched one website directly.
Of 366 citations, 148 went to pricing pages. A new review or a changed price page can enter the next answer.
So a row without a date or links is hard to read a week later.
We asked 13 software questions to an OpenAI model, 115 runs in total, each in a fresh chat.
The questions were like 'What is the best CRM for a company with 10 people?'.
The model was an OpenAI model with web search, run through Codex CLI, a tool from OpenAI, on 1 and 2 November 2026.
That is close to ChatGPT, but it is not the ChatGPT app.
Nenn's weekly checks are separate. They ask your questions on ChatGPT, Perplexity and Google AI Overviews.
Nenn research runs, facts.json
OpenAI model via Codex CLI with web search, not the ChatGPT app, 01-02.11.2026, 13 software questions.
Checked 2026-11-02
Nenn app: plans and trial terms
internal: server/src/usage/plans.ts @128d5eb
Checked 2026-11-02
nenn.io/check, default version
internal: site repo quiz components
Checked 2026-11-02
You can, and for a first look it is the right start. The work grows in the second month.
Fifteen answers a week means 60 a month, all with the same words from the same place.
A gap of two weeks makes the trend hard to read, because you cannot tell what changed in between.
Nenn saves each full answer with its date and engine, so a missed week by hand is not a missed week in the data.
The trial is the paid plan you choose, for 7 days. Cancel before the end and nothing is charged.
You give a card at checkout. Card and SEPA Direct Debit both work.
After the trial, plans run monthly. You cancel in the app with 'Cancel plan'.
Weekly checks use no credits. Run now costs 1 credit per answer.
Over your credits, nothing is charged. Prices are on the pricing page only.
No. One check is a snapshot. In our runs, one question gave 9 different top-5 orders in 10 runs. Repeat the same questions for a few weeks before you decide.
ChatGPT and other AI chats adapt to you. Memory, past chats, your location and the model can all change the answer. Nenn asks from the country you pick and saves each answer with its date.
No. On nenn.io/check you start with your website only. Your Nenn account is made after the payment step, when the 7-day trial begins.
Start with 5, one of each shape: best, price, problem, compare and your name. More than 10 by hand is hard to repeat every week. Nenn writes more for you from your website.
Yes, where you can. Sign out of Google and use a temporary chat in ChatGPT. Your own history then shapes the answer less. It still is not the exact answer each customer gets.
No. /check reads your site and prepares your questions. You see the answers in the Nenn app when your 7-day trial starts. First answers show in minutes.
/check asks for a card only after you pick a plan. Answers and weekly checks start with the 7-day trial. Cancel before it ends and nothing is charged. Prices are on the pricing page.
Fill the log by hand today, or let Nenn read your site, write your customer questions and ask AI for you every week.
Card needed. Cancel before day 7 and nothing is charged.How Nenn asks your questions, how much answers shift, what AI reads and why it names a rival.
